Course objectives
This programme provides you:
- A confident, leader-level grasp of AI - enough to ask the right questions and challenge the answers, without needing a technical background.
- The ability to connect AI to strategy, turning it from a set of tools into a source of competitive advantage.
- A practical, organisation-wide view of where AI creates value - across customer experience, operations, and enabling functions such as Finance, IT, and HR.
- The judgment to lead AI responsibly, balancing opportunity with bias, fairness, and governance risks.
- A concrete output you can use: your own AI strategy and roadmap, developed through the Capstone project.
By the end of the programme you will be able to:
- Cut through the hype - judge what AI can and can't do and evaluate its outputs critically.
- Lead decisions with AI, managing bias and governance with sound judgment.
- Apply AI across the customer journey, from acquisition to loyalty.
- Drive AI across operations and enabling functions (HR, IT, Finance, and more).
- Set an AI strategy, spot high-value opportunities, and embed Responsible AI.
- Build a staged roadmap to grow AI capability in your organisation.
Teaching methods
All modules are accessible at once
Your profile
This programme is ideal for:
- Business leaders, executives, and managers who want to stay informed about AI advancements and trends.
- Those looking to leverage AI to drive innovation and efficiency in their organisations.
- Leaders seeking to develop strategic frameworks for AI implementation and enhance their leadership skills in managing AI-driven transformations.
Certificate
Each participant receives a certificate of participation.
This certificate is being awarded as evidence of participation in a post-graduate training at indicative level 6 of the EQF. The minimum study load is 14 hours and an attendance level of 80% is required. This certificate is being awarded in the form of a soft copy when the training is online or a hard copy during a face-to-face training. The certificate will mention your full name, training title, training date and comprising core topics.
Click here for more information about the MSM certification policy.
AI for Executives Online Flex Start