DBA defense: The Impact of E-Tendering Solution Implementation on Material Supply Operations Performance


On 15 June 2022 Mr. Mohammad Alshajij successfully defended his DBA thesis titled: “The Impact of E-Tendering Solution Implementation on Material Supply Operations Performance and Optimizing the Inventory - Kuwait National Petroleum Company (KNPC) Case study.”

About the research of Dr. Alshajij
“In my dissertation, I chose to use a single empirical case study to explore: a) whether e-tendering practice has an effect on the length of procurement lead-time; b) the number of issued procurements’ orders or tenders; c) the developments of the level of stocked inventory; and d) the satisfaction of Kuwait National Petroleum Company (KNPC) internal stakeholders, and e) the satisfaction of part of KNPC external stakeholders (suppliers). The study’s five research questions were driven from the aim of the study.”

Two surveys have been conducted targeting part of KNPC suppliers, and KNPC internal stakeholders. Semi-structured interviews were conducted that included twenty participants, ten from KNPC staff and ten from KNPC suppliers, in additional to the utilisation of KNPC archival data. The study found that, after the implementation of e-tendering at KNPC procurement the overall lead-time was reduced by over 50 %, procurements orders or tenders have increased three times, reduction in the amounts of ordered materials per consignment by 65% and the general inventory has been reduced by 63.7%.

“My DBA journey helped me to fulfill my goal of improving my knowledge, skills and competencies. In addition, I have enhanced my chance to reach my professional goals and develop my leadership qualities,” said Dr. Alshajij after his successful defense.

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