Quality Assurance in Higher Education

Learn how to effectively lead the desired change in higher education management

How do we know that the higher education we provide today meets or exceeds the expectations all stakeholders, including students, faculty, employers, regulatory agencies, and internationally recognized accreditation organizations? What polices, practices, procedures, and leadership concepts are in place to ensure that the academic institution is meeting all of its obligations relative to quality, or at least on a clearly understood and actionable plan for continuous quality improvement?

Answers to these key strategic questions will be provided during this dynamic and interactive 5-day workshop on Quality Assurance in Higher Education. By using real-world examples based on the best practices and lessons learned from more then 500 academic institutions from throughout the world, we will explore and explain the essential elements and principles associated with academic quality. Workshop learning includes time for each participant to be mentored on how to develop specific action plans for his/her institution.

Stakeholders at all levels are increasing their demands for quality assurance in higher education. Attend this workshop and you will learn what you and your academic institution need to do in order to address these demands, provide the highest quality educational experience, and complete the transformation of your institution into a truly world-class center of academic excellence.

Extra: participants of this seminar will be provided access to 6 Peregrine online leadership courses which can be followed before, during and after the seminar. These 6 online courses will help develop your leadership capacity and capability as a quality assurance professional for your institution.

Course objective

At the end of this program you are able to develop leadership and organizational capacity for areas related to governance, quality assurance, outcomes assessment, assurance of learning and leadership.

Course topics

Topics included in the program are:

  • Governance
  • Quality Assurance
  • Leadership
  • Teams and Teamwork
  • Global Highter Education Management
  • Communications
  • Internationally recognized program and institutional accreditation
  • Learning outcomes Management and Assessment
  • Total Quality Management for the Academic Institution

Teaching methods

This program will be delivered as a seminar which includes a combination of lectures, individual and small group exercises designed to apply the concepts to the participants' institution.This program will take place either at MSM in Maastricht or on-site (at the host's institution).

Course structure

The strategic context
The quality assurance tools
Leading quality assurance
Closing the loop
  • Welcome and introductions
  • What is Assurance Learning?
  • Your higher education institution and your areas of responsibility
  • Review day one
  • Integrating Assessment with
  • Strategic Missions and Goals
  • Leading Strategic Planning
  • Review day two
  • Implementing your assessment plan
  • Choosing the right tools
  • Review day three
  • Managing change
  • Assessment and Accreditation
  • Where to go from here?
  • Continuous improvement or "Closing the loop" through assessment
  • Coaching and mentoring your team
Lunch Lunch Lunch Lunch Lunch
  • Where do we start?The Who, What, When, Where and How of Assessment
  • Developing and leading a team
  • Developing programmatic (course) goals and objectives
  • Direct and indirect measure of student learning and operational objectives
  • Analyzing the results
  • Identifying and making the changes and improvements
  • Institutional Accreditation
  • Programmatic Accreditation
  • Building an assessment plan
  • Bringing it all together

Partner in the program

Peregrine Global Services

Your profile

The program is designed for individuals involved in activities related to quality assurance, both academic and operational, for the higher education organization.


Each participant receives a certificate of attendance on the last day of the course. Only for those who will complete an additional assignment will receive a diploma. In case you would like to have more information you contact ep@msm.nl